Privacy Policy
Last updated: 10/10/2026
Extermination450 values the protection of your personal information. This policy explains what information we collect, why we use it, and how you can exercise your rights when you visit extermination450.com or contact us.
1. Person responsible for the protection of personal information
For any questions, requests, or complaints regarding your personal information, please contact our manager:
Email: administration@extermination450.com
Telephone: 514-347-8978
2. Information gathered
When you request a quote, a site visit, or information, we may collect:
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Your first name and your last name.
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Your phone number and email address.
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Your city, your postal code and, where necessary, the intervention address.
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The type of property and the service sought.
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The description of the problem and the observations submitted.
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Your availability preferences.
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The photos you choose to attach.
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The information necessary for service monitoring and billing, where applicable.
Required fields are indicated in the form. Photos are optional.
3. Collection methods
We collect the information you provide to us:
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In the website forms.
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By email.
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During a telephone conversation.
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During the preparation or execution of a service.
The site is built on Wix. [Confirm the Wix services used for forms and attachments, and add any other providers that collect information for the company.]
4. Use of information
Your information is used for:
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To answer your questions and process your request.
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Check the coverage in your area.
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Understand the reported problem and prepare a submission.
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To organize a visit or intervention.
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Communicate the preparations and instructions.
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Ensure service monitoring and billing.
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To process a complaint or comply with an applicable obligation.
Submitting a proposal does not constitute registration for promotional communications. If such communications are offered, separate consent will be requested where required.
5. Photos attached to applications
The photos provided are used to guide the assessment of the problem and to prepare the service.
Avoid including faces, confidential documents, or other unnecessary personal information. Also, ensure you have permission to share the images.
A photo submitted for a service request does not authorize its publication on our website, social media, or in our advertisements. Separate authorization would be required for this use.
6. Consent and choice
When your consent is required, we will inform you of the information concerned and how it will be used.
You can refuse to provide optional information or withdraw your consent to its use by contacting our data manager. This withdrawal may limit our ability to continue providing certain services and does not eliminate applicable data retention obligations.
If you prefer not to use the form, you can call us at 514-347-8978. However, the information necessary to process your request may be requested during this call.
7. Access and communication to third parties
Access to information is limited to those who need it to process requests and provide services, including those responsible for administration, interventions, and billing.
Some suppliers may process information on our behalf to ensure the proper functioning of the site, forms, email, or other services.
Any other communication must be based on your consent or on an applicable legal provision.
8. Processing outside Quebec
[Specify whether suppliers can host, access, or process information outside of Quebec. Describe the services involved and the applicable measures after verification of their terms and conditions.]
9. Conservation
Information is retained according to its usefulness for the stated purposes and applicable obligations.
Storage durations or criteria:
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Requests for submission not followed up: [Duration or criterion].
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Photos submitted: [Duration or criteria].
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Client files and follow-ups: [Duration or criteria].
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Billing documents: [Duration according to applicable obligations].
When the information is no longer needed, it is securely destroyed or anonymized in accordance with applicable rules.
10. Security
No method of transmission or storage can guarantee absolute security.
In the event of a confidentiality incident, Extermination450 will take the necessary steps to limit the consequences and comply with applicable obligations.
11. Connection cookies and statistics
Cookies, also known as tracking technologies, may be used for the operation of the site. Other uses depend on the tools installed.
You can also manage certain cookies in your browser. Blocking them may affect some site functionalities.
12. Your rights and requests
Subject to applicable terms and conditions, you may request:
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Access to personal information held about you.
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The correction of inaccurate or incomplete information.
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Withdrawing your consent to certain uses.
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Where applicable, the communication of your computerized information in a structured and commonly used format.
Submit your request in writing to our manager. Information to verify your identity may be requested, to the extent necessary for processing.
13. Complaints
If you have a concern about your personal information, please forward it to our manager, describing the situation and how to contact you.
Your complaint will be reviewed and you will receive a response. You can also contact the Quebec Access to Information Commission .
14. External Links
This site may contain links to other platforms. Their privacy practices are governed by their own policies, which we encourage you to review.
15. Policy changes
This policy may be modified to reflect Extermination450's practices and the services used. The updated version will be published on this page.
16. Contact us
Extermination450
Telephone: 514-347-8978
General email: administration@extermination450.com
Website: extermination450.com